Optimizing profitability through dynamic pricing.

Faced with intense competition and shrinking profit margins, this leading retail bank came to us to transform its pricing strategy. Their reliance on rigid risk assessments and promotional rates limited their ability to adapt quickly. They needed to boost conversion rates and drive growth with a smarter, data-driven approach. This is where we did our magic.
THE SITUATION

Rigid pricing strategies were limiting growth.

The banks existing pricing approach relied heavily on fixed risk assessments and promotional offers that lacked flexibility. This outdated, traditional method failed to adapt to customer behavior or market changes, and resulted in missed opportunities to maximize revenue and attract new customers.

But sometimes, traditions are here to be challenged, and this is exactly, what they did.

THE CHALLENGE

Traditional pricing couldn't keep up.

The bank’s pricing decisions relied heavily on gut feeling and experience, making it impossible to predict how adjustments would impact demand or profitability. This lack of foresight created significant challenges: leaders were unable to align pricing strategies with

  • Customer willingness to pay.
  • Market conditions.
  • Rising internal costs.

Without data-driven insights, decision-making often resulted in missed opportunities to capture market share, over-discounting that eroded margins, or prices that failed to resonate with customers. In a volatile and competitive environment, this approach not only hindered revenue growth but also amplified financial risks.

OUR APPROACH

Turning pricing decisions into data-driven insights.

We developed a machine learning-based dynamic pricing model to transform the bank’s approach to pricing decisions. By analysing historical data, market trends, and customer behavior, we provided the tools to forecast demand and profitability with precision. Our approach included:

  • Data analysis: Identifying key variables that impact pricing, such as market conditions, lending costs, and customers willingness to pay.
  • Dynamic modelling: Building an adaptive pricing system that adjusts in real-time to optimize both demand and margins.
  • Integration and testing: Embedding the solution into the bank’s existing systems and validating its effectiveness through A/B testing.

This strategy empowered the bank to replace guesswork with actionable insights, ensuring their pricing decisions drove measurable results.

THE IMPACT

Measurable growth and increased efficiency.

The implementation of the dynamic pricing model delivered significant results. The bank saw measurable uplift in both profitability and customer satisfaction by aligning pricing with real-time market conditions and customer behaviours. Automated and data-driven decisions replaced manual guesswork, reducing inefficiencies and increasing confidence in pricing strategies.

Proof in action

Hear it from our clients.

Juliane K. - Head of Customer Experience

By combining, and analysing a variety of isolated customer data sources, NEWNOW helped us to generate new, valuable insights. We were able to tailor the decision cockpits to different audiences from middle management to executive level. With the help of NEWNOW we are able to take more customer-centric strategic decisions.

Julia L. - Head of Media Experience

With NEWNOW’s support, we took a major step towards data-driven brand & marketing investment decisions and evaluating our media campaigns’ impact. Through the integration of various data sources, advanced analytics and AI modeling, NEWNOW helped us lay the foundation for a holistic measurement framework and delivered valuable insights to maximize our marketing effectiveness and achieve brand-driven growth.

Sounds like something you could use?

Better call Saul
CHECK OUR WORK

Some of the amazing use cases we got to work on.

Need some more inspiration? Here are a few examples of how we’ve applied AI to solve real business challenges. Businesses just like yours.
Copyright © 2024 NewNow Group